This privacy notice discloses the privacy practices for Needham Logistics Training Ltd. This privacy notice applies to information collected about visitors to, and about people who use our services. It will notify you of the following:

  1. What personally identifiable information is collected from you, how it is used and with whom it may be shared.
  2. The choices that are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

You can contact us by email at, or by telephone on 01449 722400.

Needham Logistics Training Ltd. acts as both data controller, and data processor for personal data.

Information Collection, Use, and Sharing

We, Needham Logistics Training Ltd are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to fulfil your training requests, or to respond to your enquiry.

We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request e.g. to process your booking, or to accredit your training through awarding organisations (namely RTITB, SQA, OCR, AoFA, JAUPT, and the Driver CPC Consortium).

The data we collect may include (but is not limited to)

  • Name
  • Date of birth
  • Address
  • Driving licence number
  • Gender
  • Place of Birth
  • Financial details for the purposes of payment

Unless you ask us not to, we may contact you via email or telephone in the future to tell you about new products, services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given above:

  • See what data we hold about you, if any.
  • Change/correct any data we hold about you.
  • Have us delete any data we hold about you (subject to exemptions under ‘right to erasure’)
  • Express any concern you have about our use of your data.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our website.  We do not make any attempt to find out the identities of those visiting our website

We use a credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

We partner with other parties to provide accredited training and certification. When the user signs up for these services, we will share names and other personal identifiable information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


We use a third-party provider, Mailchimp, to deliver our e-newsletters.  We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.  For more information, please see Mailchimp’s Privacy Notice.

Bookings & Enquiries

We request information from you on our booking/enquiry forms, over the telephone, and face-to-face. To book a course, you’ll need to provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to confirm your booking. We’ll use this information to contact you with further details of your booking, or in the event of any problems with it.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

Data that is not collected via our website is protected to the same level.

We store some personal data on ZOHO’s secure servers.  These are covered by the EU-US Privacy Shield – to learn more, visit ZOHO’s GDPR Readiness page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and filing systems in which we store personally identifiable information are kept in a secure environment.

We will retain your data for as long as is necessary to meet your current, and ongoing requirements, and the requirements of any awarding bodies to whom your training may be affiliated.

Changes to this Policy

Needham Logistics Training Ltd reserves the right to change this privacy policy either as we deem necessary, or as required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the policy on your first use of the website following the alterations.